Why is There a Manual Payment System in the Billing Panel to Purchase Services?

Q: Why do I need to use a manual payment system to purchase services? A: EnderCloud uses a manual payment system for certain transactions to provide greater flexibility, security, and accuracy for our users. Here are a few key reasons why:

1. Payment Verification Manual payments allow us to verify transactions more thoroughly, ensuring that all payments are legitimate and reducing the risk of fraud or chargebacks.

2. Custom Payment Methods In some cases, users may prefer to use local or custom payment methods that are not fully automated by our system. Manual payments enable us to process a wide range of payment options that might not be available through automated systems.

3. Personalized Assistance For larger or customized orders, our manual payment system allows us to provide personalized assistance, ensuring that each service is properly configured before finalizing the transaction.

4. Billing Accuracy With manual payment, we can double-check that the correct billing amount and service details are applied, especially for complex purchases or custom packages.

Q: Will the payment take longer to process because it’s manual? A: While manual payments may take slightly longer to process compared to automated transactions, we strive to verify and activate services as quickly as possible. Typically, manual payments are processed within a few hours during business hours, though it may take longer during weekends or holidays. Q: Can I switch to an automated payment option? A: Unfortunately, at this time, we do not offer the option to switch to an automated payment system for services that require manual payment. The manual payment system ensures secure processing and accurate customization for certain services, and is necessary for those transactions. If you have any concerns or require assistance, feel free to contact our support team.